Microsoft did not build Tay to be offensive. systems are also fallible, and in this case Tay was modeled to learn and interact like humans. Tay was ultimately hacked, users striking at the system’s flaws to see if it could crumble.Īs it goes with any human product, A.I. Tay is a telling social experiment - it has revealed something quite profound in the way 18-to-24 year-old Americans use technology.
MICROSOFT CHATBOT TAY BEST TWEETS UPGRADE
Inverse reached out to Microsoft for a comment on exactly what Tay’s upgrade entails. scolding or chastising).Īt the end of the day, Tay’s performance was not a good reflection on A.I. And users started to recognize that Tay didn’t really understand what she was saying.Įven if the system works as Microsoft had intended, Tay wasn’t prepared to react to the racial slurs, homophobic slander, sexist jokes, and nonsensical tweets like a human might - either by ignoring them altogether (a “don’t feed the trolls” strategy) or engaging with them (i.e. So from a technology standpoint, Tay performed and caught on pretty well to what users were saying and started to respond back accordingly. The machine-learning system is supposed to study a user’s language and respond accordingly. However, we do not use what you say in email, chat, video calls or voice mail, or your documents, photos or other personal files to target ads to you.” Where did Tay go wrong? And we use data to help make the ads we show you more relevant to you. In addition to improving and personalizing user experience, here’s what the company says it uses your information for: “We also may use the data to communicate with you, for example, informing you about your account, security updates and product information. Microsoft gathers and stores anonymized data and conversations for up to one year to improve the service.
MICROSOFT CHATBOT TAY BEST TWEETS ZIP
Her language begins to match yours as she creates a “simple profile” with your information, which includes your nickname, gender, favorite food, zip code, and relationship status. When you tweet, direct message, or talk to Tay, it harnesses the language you use and comes up with a response using signs and phrases like “heyo,” “SRY,” and “<3” in the conversation. Microsoft trained Tay to chat like a millennial.
The data Tay collects is being used to research conversational understanding. Microsoft explains that, “Tay is designed to engage and entertain people where they connect with each other online through casual and playful conversation.” What does Tay do with the data it collects while chatting with people? The end result was Tay, who was just introduced this week on Twitter, GroupMe, and Kik. They also partnered with improvisational comedians to pin down the slang, speech patterns, and stereotypical language millennials tend to use online.
system by mining, modeling, and filtering public data as a baseline. So Bing and Microsoft’s Technology and Research teams thought an interesting way to collect data on millennials would be to create an artificially intelligent, machine-learning chatbot that would adapt to conversations and personalize responses the more it interacted with users. The company wanted to conduct a social experiment on 18-to-24 year-olds in the United States - the millennial generation that spends the most time interacting on social media platforms. Here’s what we can learn from Microsoft’s experiment: Why did Microsoft create Tay? However, Tay’s glitches reveal some unfortunate flaws in A.I.
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